We're renowned for our low-cost, high-standard server support and maintenance packages. With over ten years' experience in the sector, you know you can trust us to ensure reduced costs and greater business efficiency.
We at Prob-Solve provide fully-integrated support for a wide range of servers and systems. We are able to offer all-inclusive support and maintenance for all the major brands - including Dell, HP, Fujitsu, Sun / Oracle and IBM. If you’re in the market for server support, you’re in the right place; we at Prob-Solve Solutions are here to help, offering tailored packages supported by dedicated engineers who have extensive experience with your particular brand of server.
We offer full coverage of all your server equipment, including legacy equipment no longer officially supported by the OEM. Our services result in a lower total cost of ownership, thanks to our convenient integrated server and OS support. Pay one price per product per year, and we’ll cover every aspect of your equipment’s support, leaving you with a no-hassle single point of contact for all of your server maintenance and support.
Flexible coverage, with contracts tailored to meet your needs
Our server maintenance and support services are available at varying levels of coverage, designed with flexibility in mind – from mission-critical fixes to replacement parts only, we can cater to all of the requirements of your business. Our two-hour on-site response time and six-hour guaranteed fix time allow you the peace of mind you’d want from fully-integrated server support; while throughout the year, we’re able to aid you with maintenance and upgrades that help ensure your equipment stays reliable and efficient, taking a proactive approach that reduces the need for emergency call-outs and keeps your servers working at optimal levels.
Our dedicated team here at Prob-Solve Solutions know how important your servers are to you. That’s why our coverage is 24x7x365 – so you know where to go for your server support no matter when things go wrong, relieving your own valuable IT staff and ensuring peace of mind year-round. We eliminate the need for in-house support training – our dedicated engineers are accessible to you via direct call logging, and mission-critical issues can be escalated immediately.
Our support is tailored to your needs and budget – ensuring you get the best possible value for your money. We offer quarterly payment plans, to allow you maximum flexibility with budgeting. The flexibility of our services also adds to their value – critical servers can be guaranteed a fix within hours, while less important servers can be registered as “parts only”.
If you’re looking for a one-stop support and maintenance solution for your server, look no further than us. Our dedicated engineers offer the fixes and upgrades you need, when you need them, allowing you to focus on business, safe in the knowledge that any issues with your servers can be resolved at a single point of contact – us at Prob-Solve Solutions.
Browse the range of manufacturers we support below; look at our range of support levels, to the right; and fill out our enquiry form for a quote.
Click here to find out more about our methodology for managed services and server support, or browse the orange menu to the top-right for detail on service levels.